Services

Software, plus the people to make it work.

Traceability is as much about process as it is about tools. Our team helps you assess, set up, train and integrate, so POINT works from the first season.

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What we offer

From first assessment to full rollout

Compliance assessment

We review your commodities, sourcing regions and destination markets, then show you where your supply chain stands and what's missing.

Request an assessment

Which rules apply to each product and market
Gaps in your current origin and custody data
A prioritised plan to close them

Onboarding and data migration

We set POINT up around your existing operation, including importing farmer lists, plot data and supplier records you already have.

Plan your onboarding

Configuration for your commodities and lots
Import and clean-up of existing records
Roles and permissions for your teams

Field team training

Hands-on training for field agents and buying-centre staff, covering mapping, offline capture, receipts and the habits that keep data reliable.

Arrange training

In-person and remote sessions
Training-of-trainers for cooperatives
Reference guides in plain language

API and integration

Connect POINT to your trading, ERP or refining systems so origin and custody data flow wherever your teams already work.

Explore integration

REST API and data exports
GeoJSON and PDF dossier output
Support for your integration team

Ongoing support

A support team that understands both the software and the regulations, available while your shipments are moving.

Contact support

Help desk at support@usepoint.trade
Regulatory updates relevant to your products
Season-start health checks on your data

Keep exploring

PlatformThe software behind the services.Learn more SolutionsHow POINT fits your role in the trade chain.Learn more InsightsGuides and regulation explainers from our team.Learn more